We have achieved membership of the Devon and Somerset Trading Standards Scheme, ‘Buy With Confidence’.
In response to concerns about ‘rogue traders,’ a partnership of Local Authority Trading Standards Services have taken a ground-breaking step by putting together the Buy With Confidence Scheme. The scheme provides consumers with a list of local businesses which have given their commitment to trading fairly. Every business listed has undergone a series of detailed checks before being approved as a member of the scheme.
In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly – amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme’s code of conduct, which requires them to follow the letter and spirit of the law. Criminal records disclosure may also be required in some circumstances.
Becky Wright, Director of New Leaf is delighted to have undertaken the audit, “We are delighted to be the first counselling service to acquire membership in Somerset. It was a thorough audit process and I love the idea that it adds another layer of confidence for people when choosing a counselling service in Somerset.”
Amongst the companies that gave testament to New Leaf Life Design’s service were Heathcoat Fabrics Ltd commenting that “the service provided has always been of an exceptional standard”, and Refresco Gerber whose Occupational Health department said, “We are building a positive and effective relationship with New Leaf Life Design and the processes have been seamless.”
Any one now wishing to view the posted audit or who wishes to find a company they can confidently buy from can visit: www.buywithconfidence.gov.uk