Mental health Awareness for Line Managers

Line Managers are ideally positioned to make the biggest difference to mental health in the workplace, but few managers know what to say or do when a colleague or team member discloses a mental health issue.

Employers have a responsibility to be proactive in developing positive mental health pathways. This should include training line managers to spot the early warning signs of mental health and provide them with the skills and confidence needed to intervene and have the supportive conversations necessary.

Training is part of the answer but should support an organisational culture of employee wellbeing.

This training aims to give line managers mental health awareness, essential communication skills to handle difficult conversations, and a broader understanding of how to promote a culture of wellbeing.

We are currently delivering this course via Zoom

Mental Health Awareness for Line Managers Training
  • What is mental health?
  • Mental Health Continuum
    • Factors which affect mental health
    • Stigma
    • Stress and stress management
    • Spotting signs of distress
  • Mental Health Conditions
    • Depression – Anxiety disorders
    • Psychosis – Eating disorders
    • Suicide – Self-harm
  • Self Care, Signposting and Resources
  • Recovery
    • Take 10 Together – starting a supportive conversation
  • Supporting mental health in the workplace
  • Useful statistics
  • Helpful resources
Mental Health Awareness Training for Line Managers
  • Handling difficult conversations
    • Understanding the key elements of communication
    • Situations that might trigger a difficult conversation
    • Planning and holding a difficult conversation
  • What to do next
  • Promoting a culture of wellbeing
    • Employee lifecycle – touch points for communicating wellbeing approach and mental health awareness
    • Know your Wellbeing Policy
    • Mental Health First Aiders
    • Creating a Wellbeing Action Plan
    • Other wellbeing actions and initiatives
    • Managing staff wellbeing when working remotely

About the trainer – Becky Wright

Becky is an accomplished and highly regarded motivational speaker who enhances wellbeing by using a unique form of coaching called Life Design, which integrates counselling and coaching. She delivers a range of engaging motivational and educational presentations, at national conferences, and to SMEs and local groups. She is a senior accredited member of the British Association of Counselling and Psychotherapy (BACP), and a full member of the Association for Coaching. She recently won the Innovation in Business Award for Sedgemoor 2019.

She owns a CITB Approved Training Organisation and is a Mental Health First Aid Instructor and Psychotherapist.

Becky is one of the guardians who want to ensure that Building Mental Health is embedded into our training and work delivery and has proven abilities in enhancing productivity and creativity in the workplace and optimising wellness through a range of talks including Managing Change and Transition, Developing Emotional Resilience, Managing Stress, Managing People More Effectively, Developing Leadership Skills and Stimulating Creative Thinking.

She is the Founder and Director of New Leaf Life Design, a company she established in 1992, which has developed an excellent reputation as a compassionate and supportive provider of coaching and counselling services, committed to helping individuals and businesses grow and flourish. An advocate of corporate social responsibility, Becky actively engages the community and supports a greener environment through innovative projects and activities.

About the trainer – Sharon James

Sharon is a Chartered Member of the CIPD (Chartered Institute
of Personnel and Development) with over 20 years of experience
in human resource management and administration. Sharon’s HR background is within the private and public sectors working as a HR
consultant and business partner with small and large organisations across the South West of England.

Sharon is experienced in managing employee relations, coaching and developing line managers in best people practice, and has worked with the local community on a variety of corporate social responsibility projects.

Sharon is based near Weston Super Mare and has been running her own consultancy for over 9 years.

Download these helpful flyers to find out more…

Date and Time – ZOOM 


Mental Health Awareness (1)                 Wed 16th th 10.00-12.30

Mental Health Awareness (2)                Wed 16th th 1.00-3.30

Handling sensitive conversations          Thurs 17th  10.00-12.30

Life Design

Increase mental health awareness literacy

Life Design

Reduce stigma associated with mental ill health

Life Design

Recognise common signs and symptoms

Life Design

Guide people towards the right support

With poor mental health now being the number one reason for staff absence in the UK, it’s no great surprise that a national, more formal approach to addressing this huge problem has been introduced. Long-term, the presence of a mental health first aider in every workplace will become a necessary requirement for all businesses and organisations. Individuals from within the business will be trained and equipped in much the same way as is currently done with physical health first aiders. We have little doubt that the benefits businesses will experience as a result of increased staff wellbeing will far out weigh any costs associated with the training of mental health first aiders.

We have many testimonials here is one from the HR Team Manager Liz Woods at Nagel-Group | Nagel Langdons Ltd.

“Having worked with Becky over the last 2 years as part of our Mindful Employer membership and her company providing counselling services to our staff following traumatic incidents, she was the natural choice to deliver our Mental Health Awareness training programme.  Becky has always been flexible and responsive to our requirements and seeks to fully understand the challenges of our industry to ensure the training is topical and engaging for our audience.  It is obviously a new and very challenging area for many of our staff, who have historically not been encouraged to open up about their feelings and to look after their emotional and mental wellbeing.  We seek to be an employer of choice by fully supporting our staff in their roles and Becky has received such positive feedback from our delegates who have been able to attend her training sessions which has been so positive to hear. We are committed to building on what we have done so far and by strong partnership working with Becky, we have full confidence that we will be able to promote the right culture in which our people feel able to ask for help and take the right course of action even when they are struggling.”

From recent training we have the following feedback and results:

  • 94% of delegates either agreed or strongly agreed that the training has increased their confidence in supporting someone who is mentally unwell at work.

  • 100% of delegates either agreed or strongly agreed that they would recommend this training to others

” I felt both trainers really knew their stuff. They both made sure everyone was involved and conscious we all felt we were being included. This was my first ever zoom training/meeting and I thought it was brilliant. They were both prepared and had back up plans just in case anything went wrong. Whilst some information was familiar it’s really good to have an open conversation about scenarios as you can still gain extra tools and information. I felt Becky went over and above her training by providing me with additional information which she didn’t have to do. I would recommend this training and have asked HR if I can attend any future sessions by these hosts. Thank you “

“I thoroughly enjoyed all parts of the course, Becky and Sharon’s presentation came across as clear and interesting, especially impressive under the difficult circumstances. I feel much more confident now that I can use what I’ve learnt in the workplace and improve greatly on how we deal with mental health in the future. “

“An excellent course which worked well via Zoom. Despite the remote delivery I felt able to develop a rapport with both trainers and the other delegates. It was pitched well for an awareness course but I’m now keen to get into more detail on some of the subject matter. Excellent value for money and materials were of a very good quality and received in good time.”

“Excellent training – thank you lots of great ideas and things to reflect on.“ Duncan Harvey Sedgemoor District Council

“Really enjoyed the format and delivery, interactive, relevant and will assist in role Tara Gale.“ WPA

“Excellent course I thought it worked well together to cover mental well-being in the morning and HR in the afternoon. I am more confident now to talk to colleagues also good to get further advice thank you both very much.”

Tiny Gliddon SWAM

For more information or to discuss your particular requirement call or text New Leaf today on 07590 684888 or email Becky Wright directly on [email protected]

Other Workplace Wellbeing services from New Leaf

employee counselling Somerset
pop- up wellbeing
life design coaching